REFUND POLICY

If you cancel within 7 days of camp, we'll only refund your payment if the camp is full and we can fill your spot with someone from our waiting list. We don't give refunds if you're sent home because of behavior issues, illness, lice, homesickness, or if you arrive late or leave early. Exceptions may be made for medical reasons, but you'll need to provide a doctor’s note.

Our refund policy is a shared responsibility between the camper and the camp. Once you reserve a spot, it’s held just for you, even though the future is uncertain for both of us.

FOOD ALLERGIES 

Pinelodge is conscientious of nut allergies but we are not a nut-free facility.

Our kitchen staff will do their very best to accommodate the following special dietary needs:

• Gluten Friendly (please indicate if Celiac)

• Dairy Friendly (please indicate if it can be consumed in baking)

• Vegetarian

Due to the open nature of our kitchen, we want our campers to be aware that there is always a risk of cross-contamination. 

We cannot accommodate halal, vegan, or kosher requests, nor personal diets such as paleo, keto etc.

If a camper is anaphylactic to any foods or has a food intolerance, allergy, or special diet not listed above, the kitchen may be unable to accommodate their dietary needs. In these instances, a fridge and microwave will be accessible for them so they can supplement their meals during their stay.